When choosing a hosting provider, it is crucial to choose a provider that offers good customer service. This is particularly important if you have a high traffic site. While you may not need a lightning fast host for an early site, a high-traffic site requires a faster host.
GoDaddy
GoDaddy is a web hosting company that employs thousands of employees. They offer a variety of tools and services, from website creation to marketing. These services include SEO, social media marketing, content creation, and pay-per-click advertising. They also offer paid plans with advanced functionality for online businesses. These features come with monthly meetings with an account manager and access to dozens of helpful resources.
GoDaddy’s support is available around the clock. While it doesn’t have the same extensive knowledge base as other web hosting companies, it is fast and friendly. It also offers 24/7 live chat and phone support for people in more than 50 countries. The live chat option is helpful for those who can’t access the support staff via email. The phone support, on the other hand, can take a few minutes to get through to a live agent.
HostGator
HostGator was founded in 2002 as a one-man operation in Brent Oxley’s college dorm. It has since grown to hundreds of employees and is one of the leading web hosting providers in the industry. In 2012, Oxley sold the company to Endurance International Group, which also owns several other web hosting brands, including FatCow, iPage, and Easy CGI. Its customer service representatives are available around the clock and can help you resolve any issues you may be having with your hosting account.
HostGator’s cloud hosting platform is easy to use and offers complete customization freedom. It’s perfect for beginners and advanced users alike. There are a variety of plans available to fit every budget. As with any web hosting company, make sure you understand the costs before purchasing a plan. Also, be aware of renewal prices and any extras that may be included with your plan. Some customers have complained about HostGator’s cPanel interface, which is a mixed bag for some users.
DreamHost
DreamHost is a popular web hosting service that offers a wide range of features. Their monthly plans include a domain name and hosting for your website. These plans are more expensive than their annual plans, but monthly billing offers flexibility. DreamHost also offers e-commerce features and a website building tool called Remixer. Even if you have no experience in code, DreamHost’s website building tool will help you create a professional site in no time at all.
DreamHost offers a money-back guarantee for 97 days. However, this guarantee only applies to credit card payments and not checks. Additionally, DreamHost does not offer call-in phone support. Customers can contact them via email, call-back, or chat. If you require more support than their email support can handle, you can opt for pro services. These start at $29 per month.
InMotion
InMotion Web Hosting is one of the best hosting companies. They provide 24/7 support through email, live chat, and phone. Their agents typically respond to your request within a few minutes. They also provide comprehensive tutorials and a community forum where they answer any questions you may have. Additionally, InMotion provides a 100% uptime guarantee and provides free SSL certificates.
InMotion has a variety of hosting plans and features, including unlimited disk space and bandwidth. InMotion is especially good for sites that require a lot of traffic. The company’s Essential plan offers 16GB of RAM, 15TB of data transfer, and a 1TB SSD disk. It also includes free 50GB of offsite storage space, which is useful for websites with a lot of data.
Liquid Web
Liquid Web is a web hosting company that is well-known for its excellent customer support. It doesn’t offer shared hosting plans and focuses on high-end solutions. They offer cloud, dedicated, and VPS hosting plans. Their hosting plans are suitable for a variety of website types and include a variety of different features.
The security features offered by Liquid Web are top notch. It has server clusters, firewalls, PCI compliance, and HIPAA compliance. It also has a knowledge base with helpful information for web managers and users. If you need assistance, the knowledge base is regularly updated and you can easily find answers to your questions.
Moreover, Liquid Web offers a variety of custom hosting solutions. These include dedicated account managers who know your website well and work closely with your IT team to make sure your hosting experience is seamless. These customized hosting plans are designed to keep your website on the first page of Google and retain your visitors.